Rusty needs some scheduling help
I work for the Indiana State Emergency Management Agency
as a dispatcher. We are a 'secondary' response agency in that we do not
take 911 type calls from the public. Indiana State Emergency Management
Agency is a combination of the State Fire Marshal, Fire and Building
Services Commission, EMS Commission, what was the State Civil Defense
Office, and the Public Safety Training Institute (PSTI). The PSTI
office handles training and certification for all but law enforcement,
Fire, EMS, and Emergency Management. I have attached our web page for
We do take calls from public safety agencies in the state, police, fire
and EMS for assistance to incidents when they need outside help.
Example - a small VFD needs a HAZMAT specialist to identify and help
with technical assistance to the incident. We send a "one man HAZMAT
team" who has everything from portable gas chromatography, air quality
monitors, portable computer databases for chemical identification,
handling and disposal.
The help I'm asking is if you can point me to any resources for
scheduling ideas for dispatch centers. I have the APCO sample schedules
and there is one there that can probably be worked to fit our situation,
but I'm looking for more. We have 4 dispatchers and a supervisor. The
supervisor is not a part of the 'rotation' and we have one operator that
their doctor won't let them work a rotating shift, straight 5 on 2 off.
We currently work a 7 and 2 rotation starting on evening shifts then day
shifts then midnight's.
If you have any information for Rusty, please email firstname.lastname@example.org Thank you!
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