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Then there was the female caller who wanted to report that her telephone was cutting out during calls. I asked her why she called 911, to which she replied "I can't reach the telephone company because my phone doesn't work!" At least she tried the phone company FIRST! I explained to her that I could not do anything about phone service problems and if she had a real emergency, calling 911 seemed to work just fine as far as I could tell. Some people must think that 911 operators are all-powerful.


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