911 Phone Company, please hold
One night I got a female caller who wanted to report that her telephone was cutting out during calls. I asked her
why she called 911, to which she replied "I can't reach the telephone company because my phone doesn't work!" At least
she tried the phone company FIRST! I explained to her that I could not do anything
about phone service problems and if she had a real emergency, calling 911 seemed to work
just fine as far as I could tell (there was no problem with the phone cutting out while she was
talking to me) I wonder what she really expected us to do about a problem like that...
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